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General Terms and Conditions


This is a translated version of the General Terms and Conditions of Wimmel Napkins. Only the original version in German is legally legally enforceable:


These General Terms and Conditions apply exclusively to all legal relations between Wimmel Napkins, Bahnhofstr. 56, 37441 Bad Sachsa, Germany and the customer. Conflicting or additional terms or conditions deviating from these General Terms and Conditions are not acknowledged and contradicted by Wimmel Napkins. Conflicting or additional terms or conditions deviating shall only apply if they have been expressly acknowledged.


Our offer in the online shop does not constitute a legally binding offer for the conclusion of a purchase contract. Rather, it is a non-committal invitation to order goods in the online shop. By sending an order, you make a binding purchase offer of the goods contained in the shopping cart. Immediately upon receipt of the purchase offer, you will receive an automatically generated e-mail with which we confirm that we have received your order. This order confirmation does not represent acceptance of your purchase offer. A contract is not yet concluded by the order confirmation. A purchase agreement is only concluded when we explicitly declare acceptance of the purchase offer by e-mail or if we send the goods to you within seven days.

If, at the time of the order, the ordered goods or a part of the goods are not available, we will inform you and not accept the order of the goods or the part of the goods, so that no contract is concluded. Any payments already made will be refunded immediately.

The contract language in Germany, Austria, Switzerland, Belgium, Luxembourg and Liechtenstein is German, in other countries German or English.


For delivery, the prices in the online shop at the time of the order apply.

All prices are exclusive of shipping costs. The shipping costs depend on the recipient country and the weight of the packages. The shipping costs are calculated and shown in the online shop.

Special offers may be limited in time or quantity.

Retention of title

The delivered goods remain our property until complete payment.

place of jurisdiction

The court of jurisdiction for all legal disputes arising from this contract is Herzberg am Harz/Germany, but not if the customer is a consumer. The court of jurisdiction for all legal disputes arising from this contract is Herzberg am Harz, but not if the customer is a consumer.

Right of withdrawal

This right of revocation applies to all private end customers in the countries of the European Union.

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us

Servietten Wimmel e.K.
Bahnhofstr. 56
37441 Bad Sachsa
phone +49 5523 47498-12
fax +49 5523 47498-13

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

ou shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

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